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Scaling design maturity with AI and systems at Benevity GrantsHow do you scale design maturity across four product teams in a $3.7B ecosystem? At Benevity Grants, I built the systems, governance, and AI workflows that turned fragmented design into a scalable product advantage.
Role Lead Product Designer, leading design across 4 product teams |
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Design Ops and personal initiativesDesign isn’t just about shipping features, it’s about building the systems that help teams design better. From scaling UX maturity at Checkfront to advising other organizations as a consultant, this work shows how I create frameworks, rituals, and strategic initiatives that make design impact sustainable beyond any single product launch. See how I turn UX from a function into an organizational capability.
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Loyal customers and higher revenue with Checkfront MembershipsHow do you introduce a highly requested revenue-driving feature without building from scratch? At Checkfront, I designed the Memberships experience by transforming an existing product capability into a scalable new offering, balancing customer demand, technical constraints, and a five-month delivery timeline. Explore how we turned a long-standing market need into a strategic product opportunity.
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Building health analytics: ioAirFlow
How do you make complex environmental data understandable enough to drive better building decisions? At ioAirFlow, I helped turn technical airflow and building performance data into clearer, more usable digital experiences, leading UX research, interface design, QA, and data visualization to make smarter, cost-effective improvements easier for clients to act on.
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1.3 M USD in 3 months: Repackaging Checkfront
What happens when you redesign a pricing model untouched for six years? At Checkfront, I helped overhaul plans, paywalls, subscription flows, and launch Checkfront Payments, unlocking $1.3M in revenue in just three months and driving record customer growth. See how this redesign became part of a company-wide transformation that helped position Checkfront for acquisition.
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